Last updated: May 7, 2026
You may cancel your subscription at **any time**. To prevent the next scheduled charge, cancellation requests must be sent at least **24 hours before your billing date**.
assistworkflow@gmail.com
Note: Deleting your account or removing the app does not automatically cancel your paid subscription. You must email us to stop recurring billing.
We offer a no-questions-asked refund guarantee if requested within these timeframes **AND** the Fair Use criteria are met:
To prevent system abuse, refunds are only eligible if you have used **less than 20%** of your monthly credit quota. We cannot offer refunds once high-volume AI generations have been performed.
We strive to reply to all support emails within **24 hours**.
Timestamp Policy: Your eligibility is determined by the **sent time** of your initial email. If you email within the 48h/72h/7d window, your refund will be honored even if our human response occurs after the window expires.
To request a refund, email assistworkflow@gmail.com with your account email. Approved refunds are processed via **Dodo Payments** and usually appear in your account within 5-10 business days.